Vulnerability Reporting

Contact the ISM Technical Department in the following situations

  • You have identified a potential security vulnerability with one of our products
  • You have identified a potential security vulnerability with one of our services.

If you believe you have discovered a vulnerability in an ISM product or have a security incident to report, please send an email to vulnerability@ism-uk.com, where possible please encrypt this email and any sensitive information you send.

Please include any information you have on the vulnerability and how it was identified, Please do
not include any attachments to the email at this time, if required this can be shared via secure file
transfer once the initial email has been received. After your incident report is received, the appropriate
personnel will contact you to follow-up.